Boiler servicing, repair and installation in Stoke-on-Trent
At CTR Plumbing & Heating, we understand how important a reliable boiler is to your home. It keeps you warm in Winter and makes sure you’ve got hot water on demand. Your boiler plays a vital role in day-to-day living.
Based in Stoke-on-Trent, our expert team provides honest, straightforward support for all your boiler needs. Everything from new boiler installations to repairs and servicing.
We’re proud to be known locally for being professional, punctual and easy to deal with. The kind of team you can count on when you need help most.
Need a new boiler? We’ll help you choose the right one.
If your boiler’s old, unreliable or just not meeting your household’s needs, we’ll help you find a good replacement. CTR installs modern, energy-efficient boilers that are designed to lower your bills and heat your home more effectively.
We’ll talk through your options and explain everything in layman’s terms. That way, you can make an informed decision based on your property, usage and budget.
Why Choose CTR Plumbing & Heating?
Local and reliable.
We’re based right here in Stoke and trusted by hundreds of homeowners across the Potteries.
No jargon. No hassle.
We explain everything clearly so you know exactly what’s happening and when it’s happening.
Gas Safe registered
Safety is always our top priority. Tap the Gas Safe logo in the footer to check our registration.
Clear pricing.
With CTR Plumbing and Heating, you won’t find hidden extras. Just fair and transparent prices.
Does your boiler need replacing?
Not sure if your boiler is ready to retire? Here are a few warning signs to watch out for:
If you experience any of these tell-tale signs, give us a call. It doesn’t necessarily mean you need a new boiler – sometimes a repair or system flush is all that’s required. But we’ll give you an honest opinion.
Boiler repairs – help when you need it
No heating? No hot water? CTR’s Gas Safe registered engineers are here to help when your boiler lets you down. We’ll arrive on time, diagnose the issue quickly and carry out safe, effective repairs using quality parts.
We fix all major brands and models, and we always aim to get your boiler back up and running on our first visit wherever possible.
Annual boiler service
Servicing your boiler annually gives you peace of mind for the year ahead. Our full boiler service includes a detailed inspection, performance check and safety test.
Servicing your boiler once a year helps to:
- Spot problems early
- Improve efficiency
- Extend your boiler’s lifespan
- Keep your manufacturer’s warranty valid
- Make sure it’s safe and running as it should
Smart heating
Want to control your heating from your phone or smart device? Devices like Google Nest and Hive make it easy to schedule your heating and easily control temperatures around your home. So you can stay comfortable all year round.
CTR can help you upgrade to a system that works with smart thermostats.
Boiler FAQ’s
We recommend a boiler service every 12 months. Annual servicing keeps your boiler running safely and efficiently and helps avoid costly repairs later on. It also protects the manufacturer warranty if you have one.
It depends on the condition and age of your current boiler. If it’s frequently breaking down, making weird noises, or costing you more in repairs, it might be time to consider replacing your boiler. Remember, we’ll always assess your system first and give you honest advice on whether a repair is sufficient.
We work with all major boiler manufacturers and can install or repair a wide range of models. If you have a preferred brand, let us know. Otherwise, we’ll recommend one that suits your home and budget.
Absolutely. We’ll take the time to understand your home’s heating and hot water needs. Then we’ll talk you through your options and help you choose a boiler that suits your energy use and budget.
Yes, we do. If your boiler is compatible, we can fit a smart thermostat that lets you control your heating remotely. If it isn’t, we can advise on an upgrade so you can still enjoy the benefits of smart heating.

